The place we went,
For a short gateway,
During my school holiday......
Mummy's been reading,
A lot of good review online,
All about Club Med......
That's the main reason,
I've been looking forward,
For my first Club Med experience,
From the day mummy booked our vacation.......
Since everyone is giving,
All the positive comments.....
I feels so weirdo,
To write negative comments about it.......
But I still want to voice up my own personal comment,
And don't want to lie about what we really experienced.....
We're welcome by friendly G.O. for sure...
But.....
We're assigned to a room far far away,
In the highest 3rd floor,
With no lift but staircase which I think very scary.....
Probably they think we need a super duper isolated quiet family time?
Mei mei's stroller is totally useless,
Very not convenient location.....
We know,
G.O. is definitely not the one have anything to do,
With the room assignment.....
OK, fine.....
We step into our room.......
Very huge and spacey deluxe room,
With 3 beds: one big, one small and one baby cot.....
Thinking of having a warm comfy bath,
After a long journey.......
What we got is.......
DIRTY BROWN WATER from the tap!
Not yellowish, it's brown you know!~
Called the receptionist to complain,
They said they have nothing to do about it,
And suggest we let the water runs......
STILL BROWN and we call again,
Then only they claim that they'll check.....
Maintenance feedback that they're cleaning their tangki..
OK, Reason acceptable.....
We decided to request for a change of room......
Great! We got ground floor!
Request fulfilled but.........
The room is half the size of the first room....
Wonder if it's deluxe room as what we've paid for.....
We don't have any other choice but to take it.....
The room's floor is very sandy.....
Probably they don't have enough time to clean it up?
With one we-thought-it's-King-Size-Bed in a glance......
Of course not forgetting to mention,
Later on they did bring mei mei's baby cot to our room.....
Imagine how uncomfy it is:
I'm the one sleeping in the middle of the bed......
Luckily, mummy switch place with me....
Club Med don't have the money to buy enough proper double bed,
But need to put two single beds side-by-side,
To pretend that it's a double bed??!
Why don't they just TELL us it's a room with two single bed?
Never mind la,
Still can sleep what......
We got everything in the room anyhow.....
With all those empty bottles on the 3rd day,
The room service still never replace them with the new one....
Save cost???!!
We decided to call and request for another room cleaning,
Since we just came back from the sandy beach and the floor is dirty, too!
And specially request to replace the shampoos!
Bravo!!!!!
We got shampoo to use now!~~
But can't they see the tissue box is empty, too???
Now only we know,
We need to mention the item ONE BY ONE....
Ok, fine...
Just call again la......
Easy only ma....
Mummy boil water with the jug they provided,
In the middle of the night after both of us asleep......
Trying to find the burning smell........
Until daddy wake up to save the day and switch it off.....
Maybe we should bring our own jug!
Ai~~~~~~~~~~~~~~~~~
If you asked,
What I love most about the room......
This toilet!~
I keep on asking:
Why this toilet so special one?
Why it can wash my buttock one?
At least,
I finally found something,
Above my expectation about the room...
Hahahahahahahhah~~~~
7 comments:
Guess the payment for Club Med is not cheap right? So I suppose not worth the price considering the service not up to standard.
Aiya, too bad la... I think this far-far away room is like a "storeroom" lor. They only open it for guests when the hotel is full.
How much is the deluxe room here? We haven't been to Club Med and hope to go one day.
Nice.. I've never been there :)
You should have make a complaint up to the manager and maybe can get afew more days free stay..haha...i was thinking to go too but after reading your post, i better think twice.
Such a bad experience! Would have expected a lot more from a reputable hotel like Club Med. Did you'll list down all the faults in a formal complaint?
Oh dear. That sounds bad! For the price u're paying, their service is definitely not up to par.
cheeyee, definately not cheap, can go for oversea trip with that amount... Probably we're having bad luck with the room assignment, but other than that, others are quite ok..... Since they're charging expensive, I expect more from them, I suppose...
Chloe, the far-far away room's condition is ok, doesn't looks like a storeroom to me, only it's really far-far away.. haha!~ Think it's not really full either, the G.O. told us the ocupancy during our stay is around 70-80% full. We booked during Matta fair buy1free1 promo, cost us total of around 3k++. Maybe you can try Bali or Bintan club med, my friends went and they have very good review for there.....
Merryn, you can always go there if you want.....
Darren's mummy, I did fill up the feedback form and sent it out. If there's another club med experience for us in future, I'd hope it's a perfect one!~ haha!~ You can try other club med as well, all are good reputable... I choose cherating cause I don't want to go oversea. Just need a short break...
Adrine, Filling up the feedback form is consider as formal complain, right?
Slavemom, yes, I expect too much, I suppose???
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